Frequently Asked Questions
Find answers to common questions about DualEnroll's platform, implementation, and support.

About DualEnroll.com
How does DualEnroll benefit colleges?
DualEnroll helps colleges efficiently manage dual and concurrent enrollment, better support high school partners, and align courses in the high school with the college curriculum. Our software helps increase dual enrollment numbers thanks to improved processes and ultimately saves time for staff. Instead of being stuck in burdensome processes, colleges can dedicate their efforts to supporting students and increasing access for disadvantaged and marginalized populations. DualEnroll also facilitates a positive initial experience for students making them more likely to later enroll at the college full-time.
How does DualEnroll benefit high schools?
DualEnroll enables high schools to better support more students exploring post-secondary education by simplifying the registration process and providing students with a self-service portal. Automated reminders ensure students and parents provide permission, transcripts or other required documents, minimizing the need for individual follow-up from high school staff. This helps get more students set up with dual enrollment while giving counselors and instructors more time to tangibly support their students with advising and course selection, rather than technical to-dos.
How does DualEnroll benefit students?
High school students are still developing organization skills, and many students miss out on the opportunities of dual/concurrent enrollment if the process is complex or requires multiple disjointed steps. DualEnroll provides a simple, one-step process for students to apply and register for courses, eliminating drop out points and ensuring that students successfully enroll. Automated and custom reminders ensure that additional requirements like parent permission are completed, and high school dashboards empower counselors and instructors to assist students where needed, providing extra support for students with extra challenges.
How long has DualEnroll been around?
DualEnroll was founded in 2011 by a team of software industry veterans with extensive experience in higher education. The founders recognized that legacy student systems didn’t support the needs of dual and concurrent programs and built the DualEnroll platform to fill this gap. This problem-solving, forward-thinking mentality still permeates the business. Our current team of dedicated specialists are highly experienced with managing dual enrollment processes and collaborate closely with partner colleges and their users to ensure success.
What does DualEnroll cost?
DualEnroll is priced based on the size of the program and which modules of the system the college selects. This price structure makes DualEnroll affordable even for smaller programs.
Who's behind DualEnroll?
DualEnroll was created by a team of experienced education technology veterans who believe passionately in the value of dual enrollment. Our mission is supporting colleges in their efforts to increase the quantity and quality of courses available to high school students. Based on their understanding of the higher education environment, the DualEnroll team recognized that legacy student systems didn’t support the needs of dual/concurrent programs and built the DualEnroll platform to fill this gap. Its cloud-based platform combines an intuitive user interface with a highly-configurable workflow engine that seamlessly exchanges data with student systems as necessary. This allows colleges to create an efficient and intuitive user experience for students, high school partners and internal staff while maintaining the integrity of the student system as the system of record where required.
About Dual/Concurrent Enrollment
Can students take dual enrollment classes from more than one college?
Yes! One of the benefits of dual enrollment is allowing students to 'try out' colleges they might be interested in attending and find the classes that are best suited to their individual educational goals. Dualenrollment.com streamlines the enrollment process to make it easy to take full advantage of all the choices available to a student at their high school.
How can dual enrollment help students achieve a college degree?
Research shows that students who take dual enrollment classes get higher GPA’s, earn degrees more quickly, are more likely to stay in college, and are more likely to finish a degree program. Students benefit from being exposed to real college work while they still have the support system of high school and are full time students. Accumulating college credits by eliminating duplication of courses and taking full advantage of the senior year keeps provides extra motivation to finish their degree program. And the cost savings of earning free or heavily discounted college credit makes a college degree financially attainable for economically disadvantaged students.
How is dual enrollment different from AP or IB?
AP or IB classes are high school classes for which your students can get credit at some colleges if they achieve a certain result on a final exam. However, there is no guarantee of credit. Dual enrollment classes are college classes that also count toward high school, and college credit is guaranteed if your students pass the class. Dual enrollment gives students experience with actual college level work and they are often more motivated when they know they are earning definite college credit.
What does dual enrollment cost?
In many states, dual enrollment classes are free or heavily subsidized, allowing high school students to begin accumulating college credits at little or no cost and reduce the cost and time required to obtain a degree. To see the specific cost, courses and programs available in your state, sign up at dualenroll.com.
What is dual enrollment?
Dual enrollment is a partnership between high schools and colleges which allows high school students to take college classes before completing high school and have those classes count toward both high school graduation requirements and college degree completion.
What should students think about before dual enrolling?
Dual enrollment classes are ‘real’ college, so students should expect the level of work to be more demanding than a typical high school course and plan their schedule and commitments accordingly. If a student fails a dual enrollment class, they will not get credit toward high school graduation and the low grade will count against their college GPA. If a student begins a class and realizes he/she is likely to fail, they should drop the class before the drop date. Dualenroll.com will provide students and guidance connselors with drop dates for all enrolled class and send a reminder when the drop date is approaching to make sure students don’t miss important deadlines.
What's the DualEnroll Difference?
Efficiency
The DualEnroll platform was designed from the ground up to support efficient completion of required actions and administration of the overall program. We’re constantly adding new tools to streamline tasks that are difficult to manage, waste time, or just generally make people crazy. DualEnroll allows colleges and high schools to complete their work in a fraction of the time, freeing up precious hours for initiatives that drive strategic improvements.
Optional SIS Integration
DualEnroll.com utilizes a standards-based data exchange process to integrate as needed with your Student Information System. We know you’re skeptical—every college has at least one horror story about trying to get a third party system to work with their SIS. Our reference customers will gladly confirm that the SIS handshake requires minimal work to set up initially and works seamlessly once in place.
Cloud-based SaaS Architecture
The DualEnroll platform was architected as a natively multi-tenant cloud SaaS platform. Multi-tenancy and native cloud architecture enables the most effective security practices and ensures that all colleges can take advantage of new features as released.
College-specific Configuration
Because no commercially-available workflow engine provided the level of customizability required for dual/concurrent enrollment, DualEnroll built a proprietary workflow automation engine and library of process steps we call ActiveFlow. Each ActiveFlow step is highly configurable and can include:
- Customized wording or instructions
- Require one or more document uploads
- Require specific type(s) of documents to be uploaded
- Limit who can view or complete the step
- Email and text notifications, including custom wording
ActiveFlow enables college-specific workflows within the structure of a single shared software platform. DualEnroll colleges have the best of both worlds—a custom user experience plus the stability, scalability and extensibility of a multi-tenant SaaS platform.
Commenting
Any DualEnroll step can include fully-integrated commenting and response capabilities. Commenting enables interactive discussions which supports effective faculty mentoring and problem solving with high school partners. Importantly, these comments are organically embedded in the actual workflow steps, not ‘tacked on’ as notes on a separate screen where they can be easily overlooked. All comments are maintained within the DualEnroll platform and visible in the workflow history, so the college has a permanent record of the complete interaction.
Custom Reminders
In addition to automated reminders, DualEnroll provides a tool to easily send as many custom reminders as needed to everyone who has not yet completed a required action. Reminders can be sent by email, text message or both. The ability to customize reminders is critically important in achieving desired responses. Just resending the same email over and over quickly begins to feel ‘spammy’ and has limited effectiveness, but a custom message makes each reminder unique and explains the urgency of the request. Our experience shows that customized reminders are 4-5 times more effective in generating a response.
Integrated Communications
DualEnroll includes both automated and optional communication capabilities organically within each workflow. Communications can include any combination of text messages, email, file uploads and interactive comments. All communications are contained in the DualEnroll workflow versus being scattered across various email accounts, and a complete audit trail and history of all communications is stored in the workflow record and accessible to authorized users via the user interface.
NACEP Accreditation Support
DualEnroll customers include many colleges who are already NACEP-accredited or are preparing for the NACEP accreditation process. By automating the college’s mentoring and supervision processes across the entire instructor population, DualEnroll streamlines and simplifies compliance with NACEP requirements and provides easily accessible required evidence for Faculty Standards. DualEnroll also provides a comprehensive, integrated platform for contact and profile information, document collection and management, maintaining mentor/liaison assignments, and creation and tracking of professional development milestones.

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